BPO & KPO, Call Center Training

HARDWARE AND NETWORKING

  • Net certified hardware specialist (NCHS)
  • Net certified hardware and networking specialist (NCHNS)
  • Net Certified Enterprise Systems Engineer (NCESE)

Foundation program

  • NCHS Duration: 4 Months
  • NCHNS Duration: 12 Months

NCHS: Net certified hardware specialist

 Course Course type Duration Eligibility Modules Careers Certification options
 Net Certified  Hardware  Specialist  (NCHS) Short-term course 96 HRS.
(Normal track: 4 months)
10th pass/ equivalent

Digital Electronics
- 26 hours

Comptia A+
- 70 hrs

Hardware Engineer

Help Desk Exec

PC Technician

International certification:

*CompTIA A+

 

Details of CompTIA A+ exams are as follows:

Basics of Computer Hardware & Operating System:   CompTIA A+ Essentials

Installing, configuring and trouble shooting PC hardware components and systems:   CompTIA A+
CAREER:   Hardware Engineer      Helpdesk Executive             PC Technician
CERTIFICATE: Net Certified Hardware Specialist (NCHS) DHN

 

Net certified hardware and networking specialist (nchns)

 Course Course type Duration Eligibility Careers Certification options
 Net  Certified  Hardware &  Networking  Specialist

 (NCHNS)

Long-term course 300 hours.
(Normal track: 12months)
10th pass/ equivalent

Hardware & Networking Professional

International certifications: CompTIA A+, and CompTIA
Network+*

*On completion of NCHNS foundation program, students can appear for CompTIA A+ exams. Subjects covered include in-depth knowledge of PC repairing, Power supply, Motherboards, Processors, Hard Disk, Memory, Laptops, Pen drives, Printers, Scanners, PDAs, Windows Operating System, Linux Operating System, etc. Besides these, other topics too are covered.

CAREER:   Hardware Engineer, Helpdesk Executive, LAN Administrator, LAN Engineer, LAN Technician, Linux Administrator, Messaging Specialist

Career program WITH INDUSTRY INTERSHIP

Net Certified Enterprise Systems Engineer (NCESE) Duration: 18 Months

Career courses India’s IT-BPO sector is booming. Amidst this growth, technological innovations constantly throw up the need to migrate from older versions to newer technologies. Also, different organizations use different technologies, thus creating a need for a common platform to share and exchange information. Tasks like these require specialized skills & expertise. Net’s Career courses aim to bridge this gap between demand & supply by training students to become industry-ready Hardware & Networking professionals. Students can join anytime after completing Class 12 (or graduation in the case of NCHNE) and land a job in this field after completing the program within just in few months.

 Course Course type Duration Eligibility Careers Certification options
 Net  Certified  
Enterprise  System Engineer  (NCESE)

 

 

Career course • 432 hours.
(Normal track: 1.5 years

•Course includes a
2-months Industry Internship

10+2/ College students
serious about
a career in Hardware & Networking
•Systems Engineer

•Network Specialist

•Messaging Specialist

•International certifications: CompTIA A+, MCSE on Windows Server 2003 with MS Exchange Server 2007, Red Hat Certified Engineer,
& CCNA*

 

Digital Electronics                              

Details of CompTIA A+ exams are as follows:

Basics of Computer Hardware & Operating System:
CompTIA A+ Essentials

Installing, configuring and trouble shooting PC hardware components and systems: CompTIA A+ 

Routing Technology       Implementing & Supporting Microsoft Windows XP
 Professional

Planning & Maintaining a Microsoft Windows server
 2003 environment

Implementing, managing & Maintaining a Microsoft
 Windows Server 2003 Network Infrastructure

Planning & Maintaining a Microsoft Windows Server
 2003 Network Infrastructure

Planning, Implementing & Maintaining a
Microsoft Windows Server 2003 Active Directory
Infrastructure

Designing Security for a Windows Server 2003
 Network

Implementing & Managing Microsoft Exchange server 2007

CERTIFICATE:  Net Certified  Enterprise Systems Engineer (NCESE)   ADHN
CAREER
Hardware Engineer Helpdesk services

 

Database administrator
Helpdesk Executive Server management Asset Management
LAN Administrator Storage management Data Centre Management
LAN Engineer Systems Engineer Web Server Administrator
LAN Technician Network Engineer Security Administrator
Linux Administrator Network Specialist Web Server Administrator
Messaging Specialist Network Technician PC Technician
Network Administrator Asset Management Server Specialist
INDUSTRY INTERNSHIP                              Apply Online

 

COURSE: B.Sc.(Hotel Management)

Apply Online

B.P.O. & CALL CENTRE TRAINING

The B.P.O. in INDIA is gaining momentum and promises to add 3.3 Million jobs in India a country where productive employment is scare. BPO promises to transform India economically much in the way as oil transformed the economies of West Asian countries. To understand whether that is actually so the following projections merit a consideration:

a) Forrester research predicts 3.3Million US jobs to move Offshore by 2015

b) BPO revenue has grown by 60% in the year 2002-2003 to touch USD 2.3 billion. This is slated by grow by another 60% in the year 2003-2004 as per Nasscom

c) As per Nasscom-Mckinsey report the total opportunity is at USD 148 Billion and if India captures 1/6th of that then it will translate to about 540,000 jobs by 2010 with a revenue of USD 24.67 Billion.

Assuming these projections were correct then in year 2010 BPO industry will directly support the livelihood of about 1.0-1.5% of India's population. Another 0.5% of the population will be supported by the ancillary effect of BPO. Thus at best 2% of India's population will be impacted by BPO. In sheer GDP terms assuming India's GDP to be about USD 600 Billion by 2010, 4% of the GDP will be contributed by BPO.

BPO jobs in India - Call Center, Software & Technology, Website Design, Data Processing and Transcription sectors, Networking sector jobs etc.

Get Well Trained in just 2 days (48 Hrs.)
Click here for Placement

K.P.O.

Knowledge process outsourcing (KPO) is the term used to describe outsourced support that requires deep domain knowledge and the exercise of judgment and interpretation. It differs from traditional BPO / ITO outsourcing, which tends to focus on rules-based processing. KPO typically requires people with higher education, specific skills, and specialized business experience. As the work entails decision-making, offshore teams would need to be more closely integrated with the onshore teams that they support than would be the case in a typical outsourcing engagement. Process transparency is a major barrier to using KPO services. I T outsourcing is strongly focused around technical professionalism, and the migration to business process outsourcing introduces this extra dimension of application professionalism. Ever more complex services, as implied by KPO, demonstrate this very well. The profile of people being hired to serve within KPO service companies are more diverse than just being drawn from technical IT services – these are people with MBAs, and medical, engineering, design or other specialist business skills. KPO delivers higher value to organizations that offshore their domain-based processes, thereby enhancing the traditional cost– quality paradigm of BPO. The central theme of KPO is to create value for the client by providing business expertise rather than process expertise. So KPO involves a shift from standardized processes to advanced analytical thinking, technical skills and decisive judgement based on experience.

JOB FIELDS:

  • Investment research services (equity, fixed income and credit, and quantitative research)
  • Business research services
  • Data Analytics
  • Market research services
  • Valuation and fairness opinions
  • Legal process outsourcing
  • Patent research services
  • Business operations support, analytics & management
  • Editorial process outsourcing Our Courses are suitable for KPO Job Aspirants.

Apply Online